Devotion has been awarded with quite a bit of my business for many different reasons.
Cleanliness: their shop is always clean and presentable (not to mention kick-ass music constantly playing the background). The staff is very knowledgeable and up-to-date on how to keep your fresh body modifications clean and healing up as quickly as possible.
They keep a level of professionalism that is only matched by their open attitudes. I've been pierced three times from their shop (lip, industrial, and my gauges) and each time was walked through the steps of being pierced, how to keep it clean, and double check to see if it was what I really wanted. Rob (shop owner) on several occasions helped me decide on which type of piercing would look best with my physique and facial structure, something that I appreciate greatly as a recurring customer. One thing that I hate about many different shops is that they have an almost "holier than thou" attitude that makes me, as a customer, not want to return or even get a modification done, despite how talented the artists are. I've never had a problem like this at Devotion. Frankly, I think this is one of the most important aspects of customer service in this kind of industry--I need to be able to trust you, as an artist, to not screw the work I want done and I want to be able to approach you and get an honest opinion about the work I want done. Â I worked with Rob to get my 2nd tattoo design redone for about an hour before he started actually working on me just to make sure that the design was exactly what I wanted. (If it's permanent, no one should accept anything less than perfect, really).
The prices are very reasonable and match the current market prices in terms of piercings and hourly rates for tattoos. On top of that, the work by the artists is phenomenal, so you're getting a solid investment when you chose to get your work done here. They also have a wide range and style of jewelry to choose from and know many local artists who are willing and able to make personalized and unique sets.
If you want a relaxed atmosphere that maintains true professionalism and has high-quality art, check 'em out. I would give them 5 stars, but no shop is perfect.