I've been to the Liberty location a year or two ago and it was very nice and professional. I got my Monroe pierced by a larger guy who was very nice and helpful offering if I need help changing jewelry later to come in, just if I was worrying about it, and gave information on how to clean it. Last night I came to get my medusa done and the service wasn't as great as last time. When my mother and I came in (I'm a minor) the guy who helped us fill out the forms was friendly, but the piercer I got wasn't so nice. He was very rude to my mom when she held out her hand for me to hold it, telling her how she is not allowed to touch me while I'm being pierced. Once he explained why, if she were to jerk, it made sense, but could of been SO much nicer than he was practically acting so superior to us being extremely rude. Finally getting pierced (I have been pierced many times), he was extremely slow. Faster the better, for I don't have much of a pain tolerance. There were no clamps and it was so slow, it was pretty painful since I sat there and felt him slowly go through my skin, as opposed to breathe in-breathe out-done. When having to put the ball on, he dropped it 2 or 3 times having to open new packages each time, but I don't have a problem with that, just an unsteady arm. I asked for him to pierce it low, but getting home and eating later realizing the hole on the inside of my mouth is extremely low where it keeps getting caught under my teeth.. where I hope later will be fixed if I get a shorter barbell. When telling me how to clean it, he told me NO sea salt soaks and NO dial soap.. (when I was here before for my monroe, they had told me to use dial soap which of course worked, because like I said, I've been pierced before, I've had my piercings healed correctly). He told me I have to buy saline solution, which is fine too, but practically being scolded for asking about sea salt soaks and dial when I already know how to clean was kind of.. unneeded. But they could still disagree, it's a matter of preference I'd say.
All in all, I know they are good guys here with a good rep, my experience last night wasn't the greatest. Maybe I caught him on a rough night? Any way, I haven't made up my mind if I will be coming back just about the way he treated my mom and I.
So far this shop is a great find. I am from Chicago and yesterday I spent 6 hours with Matt. Jeremy provided a great atmosphere and lend-ed a hand as well. Now my outlined sleeve is done. Can't wait until we can add color. Matt was super talented, has a steady hand, and was great to work with. I highly recommend them.
Review Source:My husband had his first tattoo done here for his 21st birthday by Andy. Awesome work. They were really clean here, the colors are bright, the work clean and professional. We had what we thought it would look like in our mind and how it turned out blew us away.
I went in for my nose piercing and it was a breeze. No infections at all.
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