Terrible experience!
I went to make an appt and was scheduled for two weeks later. I made a deposit and was told by Ben that I could have a refund if I call and cancel or change my appt at least 24 hours before. Â I verified this again because I have a crazy work schedule and was planning on going out of town. I ended up going somewhere else because they could fit me in earlier and when I called Ben to cancel ( a week before my scheduled appt) he told me that I could not have a refund; canceling was considered a "no call, no show". Â This is not what he told me a week ago and now I'm out double what my tattoo would have cost me.
Extremely dissatisfied with the whole operation and how they treated me. Seems like they can pick and choose who they screw over.
Terrible experience. Myself and two friends went in to get tattoos and after telling him what we wanted he was incredibly rude and laughed making inappropriate comments and jokes so we actually left. A tip for this business would be its best to not judge your customers, never know what their story is. Glad we didn't give this business our money.
Review Source:i went in to get my nose pierced and everything was very clean and the employees were very personable. i was obviously nervous but Fish was very sincere and calming. he gave me honest opinions, which is what i look for when i commit to a company. he offered quality service to my sisters AWFULLY done belly button. i was most satisfied when he stopped me from getting my nose pierced because we are going to florida very soon, he could have just continued the job but instead he stopped, like a good person. i plan to go back to Fish, i trust a person like him to stick a needle through my skin.
Review Source:I used to love them. As a recent transplant from Nor. Cal. With multiple tats, Â I was pleased with the shop and Mike the piercer. But on a recent visit was told he left and there was a new guy and he was ordering his new jewelry to stop by the next week. Which brings me to today.....I called first to ask if the jewelry was in, specifically nose rings, he said yes. Went there and waited about 15 minutes before I had to go hunt someone down from the secret room in the back. Â I one again told him what I was looking for, he showed me studs and told me he didn't have any rings!!!!!!!!!!!! Â SERIOUSLY!!!! Never will I go there again. Everyone acted indifferent, not willing to help and most of all stoned. Guess I know what they were doing in the secret room!!!
Review Source:When I decided to get my first tattoo, I wanted to make sure I had the best experience possible. I searched for artists and tattoo parlours online to find the best fit for me and my design. Â I came across the work of Tom Renshaw and stopped in my tracks. Â I knew from the very first photo in his portfolio that he was "the one."
It was a bit difficult trying to contact him. Â Since he does not have an email address, I tried calling the shop. Â It took a few (admittedly nervous) days to get a response, and I snail-mailed my reference photos upon his request. Â I was very pleased when I received an immediate call once the photos had been received. Â Mr. Renshaw was very good about talking me through the design, letting me know what would be possible or not, and also taking into consideration where I wanted the tattoo (my forearm) and if it really was the right place for me, considering it was my first.
Fast forward to the day of reckoning. Â The shop itself is somewhat hard to find. Â I was coming from the west side of the state and, even with GPS, I found myself circling back trying to get to the shop. Â For a tattoo parlour, it's fairly big, with two receiving counters, a few private rooms, and a few offices. Â The decor is hip, but clean, and it carries with it an added sense of professionalism often lacking in street corner tattoo parlours. Â However, once we entered, there was no one to greet us or tell us where we could wait for the appointment. Â We ended up standing/wandering around until, finally, a piercing artist came out of his office. Â
We waited for the artist for about 1 hour, and I distracted myself by greedily looking into the amazing display case of jewelry. Â The piercer proudly showed me several handmade gauges he'd picked up from Africa. Â I made a mental note to return if ever I needed my ears gauged.
By the time the artist arrived, I was a bit agitated from my long wait and anxious to get started. Â However, once we got underway, I knew that I was in good hands. Â Mr. Renshaw explained throughout the process what he was doing, as well as bonding with my father about politics, tattoos, and Dennis Rodman. Â The tattoo was pricey ($300/hour) but well worth it. Â Mr. Renshaw perfectly executed the heart of my original inspiration in a way I never would have suggested. Â He is truly an artist, and I would happily revisit Eternal! Â
I have to say, maybe 3.5 stars is a better rating for the actual shop, but the end result more than made up for the shortcomings.
Totally recommended!
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