Facials Plus

I love Nancy.  She is so sweet and gentle!  She uses Yonka products for her facials.
1. The place is not fancy, but it's very clean and comfortable.
2. Prices are very reasonable.
3. I get facials on a regular basis, and have paid 3x as much at fancier spas, but didn't get the personalize treatment that Nancy provided.
4. My skin, eyelashes, and eyebrows look better than they have in years!

HIGHLY RECOMMENDED.

I was visiting friends in Santa Clara and had a day to myself. Went on Yelp and saw some great reviews on Facials Plus and it was super close to where I was and they were running a promotion on Yelp. So I dropped in for a facial and a manicure (it was a combo offer). I don't know if it was an off day for Nancy or it is that I have had better facials, but I was really disappointed.

This is a really small place next to some not so fancy shops - so people who are expecting a fancy spa please be warned. It is a cozy place but clean. The facial was really basic even though the deal on Yelp was for a full service 60 min facial plus a manicure. Nancy finished the facial with a few interruptions - she had to pick up the phone a few times and answer the door once - not what I was expecting on my relaxing spa morning! But it would have still been ok with me if the facial had been great! When I asked her about the manicure she said she did an advance facial and so the cost was adjusted and so no manicure! I was really surprised because 1) the facial itself was very short - I think I was done in about 40 mins or so (and the list price for this was USD 90+!) 2) I had no idea what was advanced about the facial she gave me 3) she never checked with me on doing 'advanced facial' and switching it with the manicure. Plus it did nothing for me skin.

But she did give me a few samples of the product she used. But overall the experience was a let down for me. I don't think I will book an appointment with her again.

Tried this place on a whim, was pleasantly surprised by the attention to detail Nancy offers! The salon is no-frills, but Nancy really takes her time to customize your treatment. She even sent me home with some samples of make-up remover that I loved, and ended up buying. Can't wait to go back, and the pricing is super reasonable.