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Reviews & Tips

  • 0

    I love Nancy.  She is so sweet and gentle!  She uses Yonka products for her facials.
    1. The place is not fancy, but it's very clean and comfortable.
    2. Prices are very reasonable.
    3. I get facials on a regular basis, and have paid 3x as much at fancier spas, but didn't get the personalize treatment that Nancy provided.
    4. My skin, eyelashes, and eyebrows look better than they have in years!

    HIGHLY RECOMMENDED.

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  • 0

    I was visiting friends in Santa Clara and had a day to myself. Went on Yelp and saw some great reviews on Facials Plus and it was super close to where I was and they were running a promotion on Yelp. So I dropped in for a facial and a manicure (it was a combo offer). I don't know if it was an off day for Nancy or it is that I have had better facials, but I was really disappointed.

    This is a really small place next to some not so fancy shops - so people who are expecting a fancy spa please be warned. It is a cozy place but clean. The facial was really basic even though the deal on Yelp was for a full service 60 min facial plus a manicure. Nancy finished the facial with a few interruptions - she had to pick up the phone a few times and answer the door once - not what I was expecting on my relaxing spa morning! But it would have still been ok with me if the facial had been great! When I asked her about the manicure she said she did an advance facial and so the cost was adjusted and so no manicure! I was really surprised because 1) the facial itself was very short - I think I was done in about 40 mins or so (and the list price for this was USD 90+!) 2) I had no idea what was advanced about the facial she gave me 3) she never checked with me on doing 'advanced facial' and switching it with the manicure. Plus it did nothing for me skin.

    But she did give me a few samples of the product she used. But overall the experience was a let down for me. I don't think I will book an appointment with her again.

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  • 0

    Tried this place on a whim, was pleasantly surprised by the attention to detail Nancy offers! The salon is no-frills, but Nancy really takes her time to customize your treatment. She even sent me home with some samples of make-up remover that I loved, and ended up buying. Can't wait to go back, and the pricing is super reasonable.

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  • 0

    I have been getting facials at Facials Plus with Nancy for over seven years.  I have tried other places (Burke Williams, spas while on vacation) and a facial with Nancy is by far the best one I have ever had!  She uses high quality products and she is a certified massage therapist - the massage that comes with the facial is heavenly!  She takes her time and she's really nice.  I have moved from Santa Clara but I still return to Facials Plus because it's the best for a great facial!

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  • 0

    I would describe the experience of getting a facial from Nancy as "heavenly".  I've receiving services from this business for over 5 years along with my 2 daughters.  We all love the service and  highly recommend waxing, facials, massages and piercing from Nancy.  She has a nail and hair person working in her shop now as well so it's "full service" :-)

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  • 0

    I have been going for a couple years. Price point fits humble budget. Service is consistently great. They use great products especially for sensitive skin. She takes her time. I have recommended many and always get a thank you for letting them know this great place.

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  • 0

    I will write more later... but for now:

    I made a same day appointment and arrived about 10 min. early. Nancy was finishing up with another client. After she finished with her other client, we spent a few minutes talking about my skin type and about my needs in a facial.

    The place is small, but it is clean and quiet as others have mentioned.

    The facial was great. Super relaxing. My skin felt very clean and refreshed. She also gave me samples of the products she used on my skin.

    Excellent service. Excellent personality. I really enjoyed this facial and will be back for another!

    *One thing I would like to point out is that Nancy doesn't use the internet, so she doesn't even know that she is highly rated on yelp! ^_^

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  • 0

    It's small but extremely clean and quaint. It also smells really good in here. Our friend recommended here for eyebrow waxing and I'm glad she did. Nancy is wonderful. She is very accurate and gentle. The wax she uses is lot more gentle than other places. It took a while but that was because she wanted to make sure they were perfect and they were. Not only was she super friendly, but the ladies who came in to get things done were also very friendly. The fact that all the people that go in here are regulars is a huge sign of how good she is. I'm definitely going to come back here for a facial in the future. I heard the ones she does are heaven.

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  • 0

    Wow! So I sch an appt here for a facial. I had first called and spoke with Nancy who is the esthetician. I asked for the prices and they range from $55 to $75. I needed the one with the extractions because i had lots of black heads. When I first got there I was excited. She cleansed my pores and extractions. They she did a mask on me and while I was waiting....she massaged my arms. That was great! Then when I was done, she charged me exactly what she said she would $75. I like this because there are other places where you will ask for a price and when you pay.....it ends up being twice as much! She also informed me that she accomadates to what your looking for. Ask for Nancy at facials plus! Its great!

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