Metamorphosis

I have always heard such good things about this business. I have never been here before, until today. I was in a panic because a new septum ring I bought online was way too tight and it was causing a lot of pain. I emailed them, got a VERY quick, friendly response letting me know that I could stop by anytime before 9pm and they could save me. I walked right in, introduced myself and she remembered my personal situation. She took me back and I laid down and in no time I was out the door with a smile on my face and a little notch in my nose from my old septum ring. Thank you SO much Kristin, your help was very much appreciated! I'd recommend her to anyone who wants a lovely, genuine, professional piercer.

Actually just left this place. Made an appointment weeks in advance for a Saturday (today the 28th). Walked in on time for our appointment. Was told that our appointment was last week. That was completely untrue.  We specifically made this appointment on a day in which we had a sitter.  Last Saturday I was working. I would not have made the appointment then. After the original scheduling appointment. I emailed the artist with the designs.  Stated clearly the date and time of the appointment in the email.

The woman behind the counter would hear nothing of this. Although when asked to provide the appointment slip, she could not locate it. Then she proceeds to tell me that we can make another appointment and put another $80 deposit down. Because we had lost our first deposit. She then looked through some papers and we frustratingly said "well clearly signals were mixed, our deposit should not be lost". I offered to show her the email. She acted disinterested.  So. Needless to say. Our business is going elsewhere.  And after having a tattoo and piercing done here prior, we are upset at the loss. However, customer service?  They have none. Have fun spending our 80 bucks for your mistake.

I got 2 forward helix piercings done somewhere else and they ended up getting EXTREMELY swollen and closing over the top. I called Metamorphosis for help and they were great! I picked out new, longer jewelry and they were able to take the old out and put in the new, all I had to buy was the jewelry! If I want another piercing down the road, I will be coming here :)