Mom's House of Pain Tattoo and Piercing

I love Mom's House of Pain, this place is amazing. I have 9 tattoos all done by Peggy. She does amazing work, always very helpful and truthful, she will tell me if something will work better  then what my idea is. She also listen's to everything I want in a tattoo and creates a master piece! I got my nose pierced by Lola and she does a great job! Very knowledgeable about piercings! Also Katie the other tattoo artist who works there is amazing. Her work is flawless and she takes her time with detail and I know from sitting there while I'm getting tattooed that her clients love her! This is the only shop I will go to, very clean and great service!

I chose two stars as in "Meh. I've experienced better" for a few reasons.
Pros:
They are a very clean shop
Very talented artists

Cons (as my personal experience) :
I felt like they didn't really care about my happiness in my tattoo. I went in to tell them what I wanted, and it had some lettering in it so I told them to make it as big as however big the lettering needs to be since aged skin will eventually blur it.
The writing that was designed for me and tattooed into my skin was way too small and spaced way too close and awkward. With this being done, I am unfortunately really unhappy with my tattoo and I will only be unhappier as my skin blurs the ink. I went into another tattoo shop for their advice and the artist at the other place said he wouldn't have even let me put my tattoo where it is and how it's designed. Now I have to pay more money to get it fixed somewhere else.

My advice for the shop: Please be more considerate of peoples' tattoo designs and placement. Many of us getting tattoos are inexperienced and I am always very thankful to artists who direct me a different direction if a tattoo design/placement would not be a good idea. This can avoid future unhappy customers. Yes, I should have been more picky so I do take some fault in my situation.

My advice for the customers: Know what you want after you have done your research. Be picky about your design since it is going to be in your skin permanently.

I did not name any names because I know my situation does not reflect the overall work and ethic of a particular artists, but I would like the shop and customers to be more careful.

Found Mom's with the good reviews on Yelp. We called in to make an appointment for my first --serious-- piercing. (nervous). We set up an appointment with Lola who was very kind and caring and helpful. When we sat down she explained that she does counseling on (first?) piercings to make sure all is good. While that may lose some customers who change their minds, she says 'that's the point".  We went in for my procedure and she immediately put me at ease and carefully went over placement and procedure again - Taking great care and concern for my emotional and physical comfort.
When all is said and done, we can't say enough good things about Mom's and Lola. She is truly world class. Whether you've done this a lot or a newbie like me -you will find her  careful, squeaky clean, precise and professional.  We highly recommend her.
BTW ~ The procedure wasn't bad - I was ready to go again when she was done. And it looks beautiful!