The piercing process was fine, the actual piercing was done very well and professionally. But before that, the people were rushing us & in general we didn't feel very welcomed. We stood at the counter for several minutes being ignored as the receptionist tried to create an 'out of order' sign which took her 5 minutes to do. Apparently the sign was more important than getting our money.
The piercer also gave us incorrect aftercare treatment. Had to go to another piercer to tell me to change my treatment.
I jut got my 3rd tattoo at this location last night. I was, at first, apprehensive. I heard horror stories about Platinum being over priced, with rude employees. But I reached out to my sister who works at Platinum in the morning and Gilbert agreed to see me in the evening.We e-mailed back in forth my ideas and he drew something up for me. I walked in and was greeted by friendly staff. (I noticed the staff was dressed in scrubs which, at first, wierded me out, but after a little thought I realized just how much sense it makes for artists who will pierce and (literally) scar your body would wear sanitary scrubs.) Gilbert's previous appointment was taking longer than expected, but he came out, shook my hand and apologized for the delay. I understood him not wanting to rush-tattoos are forever! Once we got started, he walked me through the process he went through to create my piece and gave me an AMAZING price. he then made sure his stencil was lined up perfectly, and that the colors were exactly what I wanted. he also offered professional suggestions which as great.
He has a very light hand and works fast. his lines are clean and he is a perfectionist. he is also great with customer service. He even let me take a break to eat some dinner!
This tattoo means so much to me-something I planned for years, and was nervous to trust someone I had never met before to do it-but Gilbert came highly recommended, and I'm glad I went with him. I'm beyond happy with my new piece. Looking at it makes me so happy, and knowing that he tailored it to my needs, and gave me the best suggestions possible, makes me feel Like I have a genuine work of art on my body.
Thanks to the staff for being so friendly and helpful and especially to Gilbert Gonzales for giving me this amazing work of art!
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