So the spa itself is clean and pretty. The staff is very friendly.
Staci Johnson is my nurse who did the treatments. She's great. I loved my sessions, we talked about everything and time passed quickly. She always makes sure your comfortable.
The drawback is you're told there will be complete hair removal at the beginning, and I bought the 8 sessions to ensure that...(while having the "best" type of skin and hair follicle for the treatments) and i don't have complete hair removal. At the last 2 sessions I was told 90% removal or reduction is what is promised. Because of this I won't go back. I paid an arm and a leg for treatments under the impression I wouldn't have hair anymore. Annual maintenance is what i was told.
That being said, the reduction of hair follicle and growth is significant.