I got my helix pierced here about a month ago and it seemed fine in the beginning. I usually go to Nathan's in Canoga Park, but I decided to try Simi because I've heard good things. The girl was helpful and even helped me out when I bought a new opal for the earring. However, my ear continued to swell and puss as weeks passed, even though I consistently cleaned the piercing. My friend got her's pierced the same day, and weeks later she realized the front of her earring slid into her ear and became embedded in the skin. She went in and the main piercer replaced it with a larger bar. As I looked at mine, I realized the backing was also becoming embedded. I went in and asked him to check it out, and he wouldn't even look at it. He just told me to clean it. Scared that the piercing was getting worse every day, I had to pull it out because my skin was closing around it due to the lack of room for the earring to breathe and heal properly. I'm disappointed in the entire experience, as I have spent over 100 dollars on this piercing and earring, yet I wasn't even given the time or consideration I deserved as a customer when i returned with my concerns. I will not be returning or recommending to friends.
Review Source:I've been here several times and have had mixed experiences so that is the reasoning behind the lower review.
I first came here to get my ears pierced for a second time. I can't remember who did the piercing, but she was extremely good and took the time to make sure they were even. I give her 5 stars!
The second time I came here was to purchase a new nose ring since my old one had fallen out and gotten lost. Brandon helped me and I told him what I was looking for and explained to him I had purchased the previous one I had from them. It was a smaller gauge than is normally pierced with, but I don't like the bulky ones. He kept arguing saying he never carried those and told me that I shouldn't have such a small one. I'm not sure what happened to the customer is always right, but he definitely doesn't feel that way. I give him 1 star.
Don't come here if you are looking for something that isn't the "norm" for a piercing or if you don't already know what you want. I can't speak for the tattoo artists, but the piercers are hit and miss here. Do not come in when Brandon is working. He is rude and inconsiderate. Not the way to run a business.
I just got my belly button pierced today. I waited until Brandon was back from moving his family since I read so many great reviews about him. They were all accurate. He is extremely professional, very kind and calming. I would highly recommend him. Plus it didn't hurt at all and I thought it would. It's only been 9 hours since I had it done but there is still no pain.
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