Since this is the first place I ever got my brows done, I have no basis for comparison. Sorry! But from what I can see, they do a nice job - the people who have done my brows are prompt and experienced. My first time here, the woman who did my brows was really unfocused - she kept gossiping with another employee, but still got the job done in approximately 10 minutes, maybe less. My brows ended up being even, cleaned up & a major improvement from before. My second time, the girl was a lot more professional, and I still ended up with good results. So I guess despite customer service, good or bad, their skills can't be refuted.
Review Source:I love this place. I had a new girl do my eyebrows and I'm usually skeptical of this. Â I usually have an older indian woman do them but she wasn't in but this girl was awesome. Â She explained to me what was going on with my eyebrows and how they grow uneven and she made them even and cleaned them up nicely.
Review Source:Having come to appreciate getting my brows threaded on occasion at the mall, I figured it would be worth a try here when I moved out to Ann Arbor. Â The first time I went, several months ago, I went home with lopsided eyebrows that made it look like I was constantly raising one eyebrow. Â While that's funny for a few minutes, it's definitely not what you want to look like on a daily basis.
Understanding that mistakes can happen and willing to give a second chance, I went again last weekend. Â It was definitely the fastest I've ever had my eyebrows threaded... Â But that's not necessarily a good thing. Â The skin around my brows is fairly sensitive I guess, so it's usually red for an hour or so afterwards. Â This time, it was still red and puffy the next day, and I had several red bumps, which has never happened before.
I might go back just because the location is convenient, but threading is something I can do without, and I'd much rather find somewhere to go where I can get better results...
Been here two or three times, and the really sweet Indian ladies have done a really nice job. They always made sure my brows were flawless, that I was comfortable, and were really gentle, no redness, etc. Basically awesome.
Today, I went in, and there was already a girl in the chair getting her brows done by a lady I'd never seen before. The girl's two friends we sitting off to the side, waiting for her, but not waiting for a service. The threading woman told me to come sit in the seat, but kept cajoling the first girl's friends to try threading, to let her "just do the top" and see. So I stopped at the chair and waited, in case another girl wanted to get her stuff done, since they were here first. The girl's friends insisted they didn't want anything done.
Now that I am absolutely sure that I'm next in line for the service, I finally take a seat in her chair. THEN I hear the lady tell one of the friends, "Hey, you have really pretty eyes, I think we have the same ones" Â then left me to go check out this girl's contact lenses. Ok.
I ask the lady to keep my eyebrows as thick as possible. She doesn't  seem to register my request because she attempts one last ditch effort and begs the girl's friend: "come onnnnnn, let me just do the top." Lady, I'm already in your chair. Are you seriously not going to quit it?
While in the chair, she seemed pissed off she didn't get to do the cute, pretty Asian girl's eyebrows, and instead is left with the chubby Asian girl with gnarly eyebrows. I've been getting my eyebrows threaded for years, I'm used to the process. I know how to tighten the skin, and I get that different threaders prefer different hand positions. This chick literally scolded me like a child for not positioning it perfectly.
The end result of this debacle was two ridiculously thin eyebrows, a lot of redness, and so many stray hairs left over I ended up going home and waxing the rest off myself. I'm not talking two of three hairs here and there. I am talking about other than shaping my brows far too thinly, this chick did a worse job cleaning up my brows than me and my meaty hands and a few strips of Sally Hansen ready-made wax strips could do.
If I wanted to throw my money away, I'd rather chuck it at those super sweet chicks at Rani in Canton who also thread my eyes far too thinly, but at least it's only $8 and they don't make me feel like I am a 3 minute inconvenience.
Four star rating for the awesome job the other ladies have done for me (which i'd rate 3.5 to 4 stars). -5 for Miss Sassybritches who can't listen to a request over her own obnoxious braying.
Ok, I have been patroning Brow Art 23 for a couple of months. Â I still use them but I agree with the hit or miss statement. Â I always tell the threaders to go easy on the job, do not take too much off and please make sure you get all the hairs under the brow. Â I will continue to use this shop until I am unhappy but I want to make sure other users are aware of what is needed to get a good brow job.
Review Source:In the beginning you might think this is a great place to get perfectly threaded brows, but after going more than once you see that it is REALLY hit or miss. Unfortunately, it is more often a miss with me. The final straw for me was a few weeks ago, where I literally got a butcher job done by a lady (unsure of her name) who was trash talking the other threaders (which should have been my cue to get up). By butcher job I mean she literally took off a chunk of my right eyebrow toward the front, and thought it looked great! I am still trying to grow my brows back in so that I can get them done well the next time. Â The ONLY person I trust there is a young woman named Pria. Call ahead to see if she is there before you go. I probably will not be going back, since I have found Kitty at Mansha's Day Spa on Packard and Platt, where she actually cares about the shape of your brows over speed (and its a bit cheaper).
Good Luck!
Threading of the eyebrows gives your eyes a more defined and shaped look. Compared to waxing where I have often times been given the straight wax across the brows with no defined arch to them. I tried threading and I like it a lot! Brow Art 23 does a really god job of creating an arch or going with the natural arch of your eyebrows. The service is fast and they do a good job! The ladies even try and stop and give you a short rest if it gets a little too painful. Which it does for me sometimes :-) It's not excruciating pain but it does make my eyes water.
They also do eyelashes and eye make up services their as well.
I had been getting my brows waxed for years but after having a lot of "hit or miss" waxes I decided I'd try threading. I think the main difference between threading vs waxing is it allows for a more natural look/shape. The 'lines' threading creates aren't severe and if you have sensitive skin you don't have to worry about wax irritating your brows.
I've been to Brow Art 23 on two separate occasions and have been very happy with the results. They charge $12 which is a lot cheaper than what some spas charge for waxing (I've paid $20+ for a wax before). This location used to be in the middle of the mall, where anyone walking by could watch you, but they've recently opened up in an actual 'store' location so there is more privacy.
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