Charlotte's Ear Piercing Service

I wish I could give them 5 stars because the nurse that came out to pierce my daughter's ears was friendly and did a good job.  However, I must deduct 2 stars based on how unprofessional the owner is.  I had to call her to find out my prior appointment had been canceled (I thought it was supposed to be the other way around).  They also have you schedule a time on the site but still give you a 2 hour window so the time you choose isn't set in stone.

So we tried to schedule an appointment to have my daughters ears pierced and no one ever called back as advertized.  So we said, well maybe we have to make the appointment online, which we did and received confirmation emails.  Went to the location as instructed during the time and date and no one was there..... So we called and finally someone answered and apologized for the mistake... Never once looked to rectify the circumstance.... Completely unprofessional and Completely shady... buyer beware.