Mithra Tattoo Supplies

Terrible Customer Service. I am livid with my experience today at the Long Island City  location.  Before traveling overseas to tattoo, I purchased 2 boxes of disposable tubes, (50 tubes per box). Along with a bunch of other supplies.  When I arrived at my destination I realized they were not even the correct tubes. I had asked for soft touch disposable, I was given hard plastic which I wouldn't mind however these tubes are horrible. They didn't fit my machines and the ink did not flow down the tube tip properly.  I have used both the soft touch disposables and the metal tips and both work fairly ok. However, I was forced to use what I had. I decided to go and return the rest of what I did not use and when I arrived at the LIC location I was told that they could not switch them out for what I originally asked for and paid for. After several minutes of arguing about the substandard quality of these tubes I was finally offered a trade. They wanted the 80 tubes I did not use ( forced to use about 20 on my trip ) for a box of 25 tubes. (the ones they were supposed to initially give me) I thought that this offer was insulting as well as unfair.  The boxes of tubes that I have bought were not broken, wet, or in bad condition, they simply suck.  They were brand new individually packaged and sealed and would not expire till 2017!!!  They could have easily been swapped out for what I originally paid for and did not get. I feel that in this competitive industry customer service and product quality is a must!  I feel that I received neither. Will definitely NOT be supporting Mithra any longer nor will the other artists at my shop.

They are a decent supply company. they are MUCH BETTER THAN WORLDWIDE TATTOO SUPPLY as Worldwide is the worst in the industry. Just keepin it real for y'all!

I've been using mithra needles for years and I'm very happy with their product.they're never out of stock I can always count on them.