Monsters of Rock

Picked up a nice liquid piece with an in-line perk. Great quality and great price. The staff was extremely nice and patient with me. I am a difficult customer and asked to look at many pieces they had no problem showing them to me and explaining the differences between the different pipes.

I have a very similar experience to William T. below with the same people. This used to be the local smoke shop I'd go to and was always helped out when making large purchases. They apparently no longer do that, despite them acknowledging their higher prices. I used to come here out of convenience, but now it's not worth it. Plenty of other stores around and cheaper prices online.

this place use to be good, when they had the two ladies run the shop. now its a tough looking middle eastern guy and a really skinny punk rock looking guy with really long hair.

As a long time customer, i used to always buy stuff in bulk here. when i mean bulk, i mean probably 150-200 bucks worth of tobacco/coals/etc every month or two. And before, i would always get 10 pct off or no tax on my order.

this past week, when i stopped they told me that they would no longer be doing that. WTF? as a long time customer, i was shocked. Ive spent well over a thousand dollars here on shisha and hookah related products, even bought a hookah (which later turned out to be defective) and did not complain to the about it.

As a regular customer, i shouldnt even have to ask for a discount. I EXPECT ONE. this type of service, i hope this place tanks. will never go back. period. F U monsters of rock. you just lost a valued customer, and yes i will tell all my friends not to visit this terrible establishment again, unless the owner contacts me immediately and makes things right.

good riddens.