Customer service is awesome. I called ahead to see if they had what I was looking for and I got very friendly, helpful service over the phone.
I went in for a very specific purpose. My new place of work doesn't allow nose piercings (sad!) so I needed a retainer of some kind to hide it. I use the neometal stud which they carry. I purchased one "flesh" colored neometal (ended up being too dark) and another glass retainer hoping one of them would accomplish what I needed. Both were very reasonably priced (less than I expected) and the guy up front at the counter was great. Super friendly and helpful. Not once did I feel like I was annoying him with less than exciting requests. I still had to order some flesh colored retainers online because the two I purchased are iffy. They have a good supply but could use a few more options for retainers/invisibility. I still gave 5 stars since this is obviously not their focus...
The place is very well done. It looks clean and legit. Very sterile and I wouldn't hesitate to come back for another piercing or tattoo in the future.
I visited Outer Limits two days ago to see about making an appointment for the next day, yesterday. I was greeted quickly and assisted in finding someone to tattoo me the next day. They had Russ available and since I'd never been there or heard anything about them, I said anyone was fine. Russ came and chatted with me about what I wanted, I put my deposit down and left in excitement for my tattoo to come! I went in for my appointment yesterday and Russ greeted me and went and got everything ready. He gave me a whole page full of font options I wanted for my quote and then set up the area after my decision. He got right to it and let me tell you, I am absolutely in LOVE with my tattoo!! It is gorgeous! The lines are perfect and font & lining of it all looks absolutely amazing.
Russ is very relaxed and chill, and made it a breeze. I would absolutely go back to him. He has art up on the walls in the shop so take a look around and see his detail...his tattoos will be nothing less brilliant. His personality isn't overwhelming and I enjoyed my experience.
The shop is very clean and well put together. They're also very informative and willing help with whatever you need. My friend got her nose pierced while I was there and was very impressed. He told her to come back in a month to check on it and see how it's doing. They also give you a lot of aftercare info for everything.
You won't be disappointed here! A+ guys! Thanks for the amazing tattoo! Couldn't be more thrilled! :)
This review has been delayed about 2 years. Since I first got tattooed here, I've had pieces done at Full Circle Tattoo in San Diego, Trusted Tattoo in Corona and will be getting 2 half sleeves finished at White Lotus Tattoo.
I've gone here a total of 4 times. I've been tattooed by Russ twice, Shorty and Paul.
Honestly, this place is ridiculously overpriced. They have an $80 minimum, so even something like a letter (which I did actually get) will be $80. If you're looking to get script, I would go somewhere else.
If you're a first timer getting a tattoo, I would avoid Russ. The review below me is absolutely right in saying he has a "I'm too good for this attitude". There is a look of annoyance on his face if you want something slightly adjusted, which I don't really understand seeing as how what you're getting is permanent.
Shorty is definitely on the chattier side and very friendly.
I don't know personally how well-rounded these artists are because I've never gotten anything aside from scripts, but the price is crazy. As far as the script that I've gotten, none of it is crooked and the lines are crisp to this day (first started coming here around winter 2011).