Triple R Tattoo

Awesome shop, clean, lot's of awards! Great tattoo, great price!.  Troy is by far one of the best artists in the industry.  His attention to detail and what YOU want is his main concern.  Definately returning for more tattoos from this Cowboy!

Ok I hate to write a bad review for anybody but these guys wasted a lot of my time and $100 of my hard earned money. I was referred here by a friend and talked to troy about a tatt idea i had. I knew exactly what i wanted, and honestly, it wasnt very complicated or difficult. I paid my deposit and didnt hear anything for a month. After a few calls with no response i drove over there and talked to troy again who eventually put together a drawing. While he is a good artist, it looked nothing like what i had described to him.  After bringing in more pics myself of a fish i wanted on my ribcage he came up with another sketch that was a little better but he told me he was going on vacation and we would start when he got back. After he did return it took a few more calls to set up an appointment. I was excited, but when i showed up he wasnt even there. After that i called about a half dozen times throughout the next six months and even physically went to the shop twice. He never called me back despite the fact i left messages on the machine, with the other guys at shop and even a hand-written note on his station. If he decided he didnt want to do my tatt he could have just told me (instead of saying he was excited about the idea). If it was something else or he had just forgotten he could have at least returned my call. It would have saved me lots of time.

I never thought I'd have to write a negative comment about Triple R tattoo, Troy did great work on my first piece back in 2010.

Now, a couple years later I'm ready to get 2 more. I called 4 weeks ago and asked If I could schedule an appointment with Troy. I had a guy take down my phone number and name and told me someone would call me back with Troy's availability. 2 weeks go by and I don't hear from anyone so, I decieded to call back. Again, I gave them my contact information and was told that I would hear back from someone soon. A couple days go by and I receive a phone call from a lady that works at the shop, I explained to her that I was interested in getting two tattoos on the same day, one being my Mother's signature.

She scheduled me for September 1st @ 5:00pm. You can imagine my excitement when the day arrived. I live in Fairfield just about 1 hr 15 minutes away but on this day took about 2 hours because of the Labor day weekend traffic.Thankfully I made it in time with 10 minutes to spare just to find out that the shop was CLOSED!!! I was so upset, I called 3 times and left a voicemail and sent a FB message with no response. I tried calling them back on Sunday and finally had someone answer my call. I explained to them what had occured, just for him to say, "I'll have Troy call you back". It's been 3 days and I never heard back from anyone. I'm so disappointed in their lack of customer service. If I had the ability to give them ZERO stars I would.

Thanks for nothing Triple R Tattoo!

Sincerely,

An EX satisified customer.