Illuminati Tattoo

Fool me once, shame on you. Come in for a free fix, shame on me. I returned to Illuminati 4 months after getting my tattoo because after seeing my review on yelp, Niall called me and offered to fix it for free. When we arrived, Niall was just as standoffish as the first time. We sat in the shop for a bit while he was setting up and during this time he didn't acknowledge us at all. When I showed him the tattoo, he showed no remorse for how terribly it had turned out and tried multiple times to blame how poorly it turned out on me, posing possible ways I could've messed up:  "maybe it got sweaty in the bandage"
"What kind of lotion/soap did you use? "Did it scab up on you weirdly?" "Did you pick at the scabs?" None of these scripted scenarios had anything to do with his responsibility as my tattoo artist.  He completely blamed the poor outcome of the tattoo on me even though I carefully followed all of the aftercare directions he had given me. Nonetheless, he didn't even bother explaining them to me again. He took absolutely no responsibility for the sloppy lines or filling. Getting tattooed this time was WAY more painful than the first time, and the way he was handling my arm/hand wasn't very pleasant either. Instead of going over the lines he had previously drawn he re-outlined my once slim anchor and made it thick and unsightly. It is completely obvious that one side is thicker than the other. He stopped a few times and asked me if I thought it looked okay, but when I pointed out things that still needed to be fixed he gave me major attitude! He was very short with us, and super defensive when I pointed out that it was super uneven. It ended up getting to the point where no matter what he did there was no salvaging it. The most frustrating part is, the whole time I was getting tattooed I could see other pieces he had done hanging on the wall and they are all beautiful! I do not doubt that he is a very talented artist, but it was obvious that he didn't care about my tattoo and it's definitely reflected in my piece.

While I was getting tattooed I noticed Jessica was smoking cigarettes directly outside the shop and even let her drag out in the store! I won't look down on you if you smoke, but if you let your smoke out in a place of business while a customer is present?? I mean come on.

All in all:
Customer service: still bad
Artist: still rude
Tattoo: still unsatisfactory
This time don't call me.

Not only was the art incredible and exceeded my expectations, but my artist Jessica was so down to earth and calming. I really enjoyed her company. I defiantly recommend finding the artist that is into the work you are getting and letting them have some creative control.
I had very little pain considering the size and time I spent in the chair (9 hours, 3 sessions). The place is very clean and comfortable. Also just a tip - look for an artist that has a professional chair, better for you and them which equals a great tattoo - I learned this the easy way by loving Jessica's chair!

Jessica's attention to detail is astounding, as well as her shading skills and pretty much every thing else. I'm in the middle of a piece with her right now and I can't wait for more!