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  • 0

    Well if you go, I'd see Gill for piercings, or Karen from before.  There is another guy who didn't take the time to say the lip ring I got was too small, nor would he change it - just said it would "settle" though it was already healed.  I was scooted out of the door, so I came back the next day.  Didn't like that too much, so giving a blah on the update.
    Jarrett did a great job on my tattoo, it's been more than a year and I still get compliments because the color is so bright on it.:)
    But, his aftercare instructions were wrong.  Remember to remove the initial plastic wrap bandage thing usually put on, wash with dial(antibacterial) soap, and moisturize it with something that is non-alcohol,(aka lubriderm sensitive).  Some gels create scars&remove color, avoid those.  If your skin weeps a lot, cover with something that allows the tattoo to breathe, or leave it bare.

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  • 0

    I really wanted to rate this place high, but I just can't because of all of the little things.

    So you walk upstairs to this slightly intimidating store on the drag, tattoos downstairs, piercings upstairs. And you meet the one piercer upstairs.

    So I was clueless about everything, only getting my lobes done at Claire's and I went in on a whim to get my helix pierced. I bought in my friends who recommended Diablo to help me out and give moral support. Again, I was clueless, and Mike (piercer) asked me what I wanted to get done, and he pointed me in the direction of the earrings I could choose. They had about 100 studs I could choose from, including gold, but I went with a titanium stud with cz. Usually I can only wear gold earrings, but I've been doing well so far.

    Picked out my jewelry, signed a waiver, and I was ready to go, BUT another lady comes in and wants to change her nose stud. So it's cool that you can buy jewelry there and they put in in for free, but what was not cool was I was there first so I expected to get my piercing done before the other lady got her stud changed out, but that's not what happened. He changed her stud out, and I waited about 10-15 minutes extra -- anxiety building up. -1 star.

    Finally my turn. I was ushered into the piercing room and my friend were allowed in to watch. Told me to take deep breaths and before I knew it I was done -- minimal pain. And Mike changed his gloves several times, allowed me to adjust the mark of where my piercing was going to be, and he was super friendly.

    So stud in and I go to pay. I was expecting aftercare instructions so I asked Mike and he handed me this brochure, and I was like... that's it!? Being a total n00b I was expecting more verbal instructions, like do this, do that, not that. -1 star.

    I told my friends this and they said he should have given me a bag of salt to use to care for my piercing. I asked him for it and he said "I totally forgot." I also had to ask him how to explain what to do with it. -1 star.

    I was in a rush to catch my bus, and after waiting for the other lady to get her stud changed I just didn't have time to ask more questions. Praise god I have friends who are addicted to piercings and can help me out.

    Mike was friendly. The whole process was super sanitary. My piercing is barely noticeable, looks fantastic. But a few things just could not be overlooked from a safety and customer service stand point. If you know what you want and everything else go here. I'm sad to be giving such a low rating.

    Piercing - $35
    Jewlery - $35

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  • 0

    Went here for my first ever tattoo 2 years ago.  I did what I thought was enough research.  Now I know better. I agree with "Pookey E." DO NOT get tattooed by a kid named Austin!  My tattoo has a "blowout" just like hers that was caused by an inexperienced artist.

    I originally walked in, showed an older gentleman who worked there and looked like he was in charge what I wanted, gave him $60 to hold my appointment for a week later, and when I showed up for our appointment, he wasn't there, and was nowhere to be found by the one kid holding down the fort. (Red flag!)  Because I had psyched myself up so much to finally get the tattoo, I agreed to have the kid (Austin) who I had never met tattoo me.  It is 2x the size of what I originally wanted with shaky line-work and poor spacing.  I am now getting it re-worked and slightly covered up by a wonderful artist across town who told me I should have known better... Long story short, there are much better ARTISTS in this town who aren't looking to take your money and who will actually work WITH you to give you what you want, instead of pressing their views in place of your ideas.

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  • 0

    If you aren't the kind of person who has the patience to read a fairly lengthy review, let me just start by saying DO NOT GO HERE.

    I have had my fair share of piercings, however this experience was by far the worst. It started off bad when I realized that after waiting in line to get my ear pierced the man working was letting people I'm assuming were his friends cut ahead of those who had been waiting in line. Additionally, after a 35 minute wait, I was informed that the piercing was going to cost $80 (wtf.) because he would be using "premium grade earrings that would help prevent infection". Being the impulsive person that I am, I agreed to pay and go through with it anyway even though I knew I was seriously overpaying.

    Fast forward three days later, my ear is throbbing and I am in an insane amount of pain. When I went to look in the mirror, to my horror, I realized I could not see the front of the earring even though the back was still in place. After closer inspection I realized my ear had swollen up and basically swallowed almost the entire earring... The second I touched it, it started bleeding like crazy and my friend drove me to a different piercing place in hopes they could tell me what to do. Needless to say, they spent the next 45 minutes using all kinds of weird tools to get the earring out of my ear as I sat in complete misery. Once they finally removed the earring, he informed me that the man at Diablo Rojo ( Sam) had used an earring made for a lip piercing. Because it was so short, the second my ear started to swell it became lost inside my ear. It was a horrible experience to say the least and I never want this to happen to anyone else.

    Take away points: They will rip you off, they have no idea what they are doing, they are the last thing from personable, and it is likely you will end up resentful and in physical pain after leaving. You have been warned.

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  • 0

    Karen has been my piercing sherpa since I found her a few years ago.  While she didn't do the initial piercing for my gauged ears, she's been the there the rest of the way. Offering great tips and advice for the last 4 gauge-ups.

    Great job.

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  • 0

    Four years ago, I decided, on a whim, to get my nose pierced. Diablo Rojo was super close to my dorm and, from what I could tell, they had good reviews. I walked over, waited for three people ahead of me to get pierced while browsing jewelry, and then began the process.

    Everything went so smoothly. The guy who pierced me (I'm so sorry I can't remember his name!) was amazing. He went over the different types of jewelry and was very receptive to my concerns about getting nickel-free jewelry. He explained the entire process, had me check the proposed placement in the mirror to make sure I liked that spot, and was super gentle. The entire piercing was done in about 30 seconds. I'm scared of needles, but I just closed my eyes and it was done before I knew it.

    Two years later, I decided to get a nose ring. My stud was lovely, but it always seemed to be bothering my nose. Since I had such a positive experience the first time around, I went back to pick out the jewelry and see if they could change it for me. They did so with no problems and now I have a very happy nose. No more red skin for me! (And, personally, I think the ring looks better, although I did like the subtlety of my stud.)

    I also had my second tattoo done here. I went in with an idea and a placement and they told me I was too pretty to do that to my body. They then proposed an even better placement and told me my design was very artistic. I was really impressed with the work and I get lots of compliments from those who can actually see the tattoo. (It's located along my ribcage on the left side, so not many people see it.)

    I've been impressed with the service from all aspects of this shop. In my three times here, I've never received bad service. I would definitely consider coming back, especially since I have more tattoos and piercings planned for the future.

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  • 0

    Really positive experience! I got my first tattoo there when my bf and I made a day trip to Austin. The artist was really great-- he did a gorgeous design that was even better than I had hoped for and was SUPER patient with me! Im in love with my new tattoo and the artist (his name was Austin) was wonderful! Highly recommend him!

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  • 0

    I had a poor experience here in 2007, and only got around to writing a Yelp review earlier this year. Someone from the shop contacted me and offered to make it up to me by giving me a free tattoo for the value of the tattoo I was originally seeking. I haven't taken him up on the offer because I've relocated to Dallas, but to me, even the simple gesture shows good customer service.

    And I like that.

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  • 0

    I'm actually a customer of Diablo Rojo's online e-commerce store, Diablo Body Jewlery (<a href="/redir?url=https%3A%2F%2Fwww.diablobodyjewelry.com&s=c50d8d5624a900bae3481a44fd5d117a99784c9307bf667679263530194be651" target="_blank" rel="nofollow">https://www.diablobodyje…</a>).  Their selection was great, and was the only vendor of NeoMetal titanium studs that sold it at a reasonable price.  

    I had made my order, received a tracking number, and everything was business per usual.  I had waited a while and never received the item, so I looked up the status with my tracking number.  USPS had indicated they delivered it a week earlier, but I knew I definitely didn't have it since I pick up my mail and sort through it all everyday.  I then went to the post office to see if the package was stored there due to a delivery or address mistake.  As we all know how awesome the post office is, I was told whatever the tracking number said was what happened.  End of story.

    Frustrated, I emailed Diablo Jewelry about this issue and inquired if there might have been insurance on the package.  Colleen from Diablo promptly emailed back and understood that since I had done my due diligence, she would send out my order again at cost.  Very little small online businesses will go out of their way to provide such customer service, and that is why I asked Colleen to link me to their Yelp site so I can leave a positive review.

    In essence, great selection of quality products, great prices, great customer service.  A+

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  • 0

    DO NOT GET TATTOOED BY A KID NAMED AUSTIN (at least that's the name he gave me).

    He penetrated too deep into my skin layers with the gun causing a "blowout" in which there is no fix (other than getting it covered up...).  The tattoo looks terrible.  I've never seen anything like it or even heard of a blowout until I contacted some tattoo artist friends and started googling images.

    Also, I agree with the other negative reviews in that... this place is dirty dirty.  I should have walked out; I knew better.  The other shops that I have been loyal to take about 30 minutes to clean their area before letting you enter.. this place took 5.  

    My ID was never checked, and the guy claiming to be a tattooist nonchalantly asked if I had filled out a paper on the clip board.  He never looked at it.

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  • 0

    This place was awesome.  Gill was super professional and sensitive.  Realizing I was pretty nervous (I was getting my septum pierced for the first time) he told me every step, walked me through it before and during the piercing, and was just generally a really kind and awesome individual.  I would highly recommend this place to anyone.

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  • 0

    I got a crazy idea a little more than a year ago. I decided to get my tragus pierced. For those who don't know, the tragus is that huge hunk of cartilage over the entrance to your external auditory canal. I'm the girl who cries when I get shots. My doctor used to have to lay on top of me to give me my vaccines, I recently outgrew that...

    I headed down to the Guadalupe location, horrified but oddly excited. Someone was getting a butt tattoo downstairs. I don't remember the piercer's name, but he was a big guy with huge gauges. He told me about the cultural importance of piercing to his Aztec ancestors, and it made me feel better. People have been punching holes in themselves for a long time. I sat around looking at things for around an hour, with my mom there for moral support (though she disapproved). He was extremely patient with me, despite the fact I was being a big baby about things. He showed me all the jewelry, talked to me about piercing hygiene, and explained the process before I made my decision. He was a very calming guy, I really appreciate him.

    I finally made up my mind and decided to go for it. It wasn't like I was going to die or anything, but getting that through my head was hard. They don't use piercing guns here, which I like, they do it with the needle thing. It hurt pretty bad, and I cried, but he was very gentle and efficient. It was 30 seconds of the worst pain ever, but then it was just mildly sore. The jewelry they use is medical titanium, so its pricey, but I have allergies to nickel so I was very grateful it wasn't cheap crap like a lot of places have.

    In total it was around $70 for the piercing and jewelry. But for how gentle, caring, and quick the fellow working was, it was worth it. And now I have a super cool hole in my ear!

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  • 0

    I picked Diablo Rojo because I pass by it all the time and it seems to have been on the drag for a while now - turnover on the drag is pretty high and I figured they must be doing something right. I also looked up reviews and everyone sounded pretty happy with what they got done. I'd been wanting a cartilage piercing for a while now and I thought I'd get one as a birthday present to myself. I got to the shop, tattoos on the first floor, piercings on the 2nd. It was a Sunday afternoon so it wasn't very busy and I didn't have to wait. I met Paul, the piercing artist and he showed me their selection of jewelry for cartilage piercings. Nothing out of the ordinary in terms of selection, your normal different colored gems and some silver colored balls/studs, all in various sizes. There was one turquoise stone (real turquoise), which I liked and chose. Paul told me all of their jewelry was made of titanium and made in the USA.

    Then he had me follow him to the piercing room, which looks like a friendlier/cozier version of a dentists office: sterile and clean but with art and piercing photos up on the wall. He explained the sterilization process of the tools he'd be using then put all the tools into the sterilization machine. He let me read over an aftercare pamphlet and gave me ample opportunity to ask any and all questions I had about the process. I also signed an agreement saying I wouldn't hold them accountable in case anything went wrong, etc. - it sounded scary, but I was only in for a cartilage piercing so it was just a formality. After I got through the paperwork, I sat down in the chair and Paul pulled the tools out of the sterilization machine and explained each tool and its purpose. I thought that was really good information to know since I'd never had anything pierced before, not even my earlobes. He marked the spot on my ear I wanted to be pierced and was very professional and patient with me when I asked him to move it a bit lower. I probably could have asked him to move it 10 more times and he still would have been just as nice about it.

    The process was pretty quick, less than a minute, and he explained every step as he was doing it so that I wasn't surprised when I felt a pinch or movement. It was also relatively painless. Way better than a visit to the dentists office. I looked in the mirror and it looked great! Better than I had imagined it would look. Paul snapped a photo (you can ask them not to if you don't want your photo taken) and then I was on my way. From the time I picked my jewelry to when I paid, I was probably there for about a half hour.

    Overall, I was really happy with everything and I would definitely go back here if I wanted to get anything else pierced.

    I'm not sure how much piercings normally cost, but my total was about $67. I think he said $25 for the work, and then it depends on which piece of jewelry you pick out.

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  • 0

    I didn't even get a tattoo here, but my friend did, and her tattoo was AMAZING. Doug was the artist. He was incredibly patient, professional, and talented. Even after my friend had canceled and rescheduled the session twice, he was cordial and the tat turned out better than my friend could have imagined. You can totally trust these guys to do a stellar job!

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  • 0

    Very chill environment for a first timer like me. Went into a few places here, got different recs from local people - glad I chose this

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  • 0

    Fantastic Tattoo shop! all the guys are funny and talented and a pleasure to be around. I have been tattooed by Doug who did an amazing job and by Mike who also did an amazing job (but moved out of state I hear). I have plans to get work from all the other guys there (including a back piece if Leo ever draws it). I can't recommend this shop enough. great people and great work.

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  • 0

    My experience with Diablo comes in two parts. The moral of the story is to not let Colleen pierce you. If you want the long version, read below.

    Part 1: I go there to get my nostril pierced. My piercer is Gil, and he's great. He helps me select the appropriate jewelry for what I want, has a fantastic bedside manner, reviews aftercare with me, and I go home happy, and make a mental note to at some point give Diablo a good review on Yelp!

    Part 2: A month later, I go in for a cartilage piercing. Gil isn't in, but Colleen is. She pierces my cartilage and my friend's conch. A week later, my cartilage is infected. My friend, who is a professional piercer, tells me that the 1/4" stud used in my cartilage is too short to allow for proper drainage, and it will get infected again unless I switch to a hoop or longer stud. Once the infection heals, I go to Diablo, at a time when I know Gil is going to be there, and explain the situation. He is completely dismissive of my concerns that my ear will become infected again, and says that now that the swelling has gone down, it will be fine, and changing the jewelry will only lead to other problems.

    About a week and a half after that, the piercing is showing signs of infection again, because it can't drain. I go to my piercer friend and she takes the stud out; a bunch of backed-up fluid flows out. She puts a hoop in, and now that the ear can drain, I'm fine.

    Meanwhile, my friend is having trouble with the conch piercing Colleen did. It took another piercer nearly half an hour to pry the stud out of her inflamed skin and to remove a keloid scar that was building up inside the piercing.

    We both had crappy work done when Colleen was our piercer, and I am pissed that when I voiced concerns about a second infection, I was completely dismissed (especially when they turned out to be valid). Although initially a happy customer, I won't be going back.

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  • 0

    So a review of this place by me is wayyyyyy overdue. Oh, Diablo. Never thought I'd love something so much with the word 'Diablo' in it. (I'm a born and raised Catholic) but religions set aside, I am seriously in love with this one hell of a place. (pun intended)

    To count, this year I have gotten four fabulous piercings at Diablo. Nostril, Vertical Clitoral Hood, Monroe, and a chest micro dermal.

    1) Chest micro dermal - Colleen did this one and I am so, so happy with it. The constant looks at my chest don't bother me so much anymore, but I love it. After having a surface bar piercing that had once rejected, I went in wanting to be a badass and get it pierced again. Colleen recommended that I try out a new type of piercing that would one, not reject, two, look more aesthetically pleasing and three, would be a safer alternative. I had never heard of these so called 'micro dermals' until that point. After taking a look at the amazing collection of gems they had, I was sold. Colleen was a total badass at making me feel comfortable and she pretty much held my hand the whole way though. Colleen, if you're reading this I just want to say thank you so much for being freaking awesome and doing a freaking awesome job with my piercing. You rock.

    2) VCH and 3) Nostril - Gil is by far the most chilled out guy I've ever met and I'm so glad he did my VCH. I called ahead to see if they did female genitalia piercings. When I called I actually had no idea which piercing I wanted so I said I wanted my clitoris pierced. God bless Gil for being so honest with me. He told me that he doesn't pierce the actual clitoris itself because since it's so sensitive if pierced wrong it could cause intense damage. After that he pretty much guided me in the right direction of the type of piercing I was looking for and even asked if I wanted it for sexual or beauty purposes. I said, "both". Then that's how we came to the VCH piercing! I thought it'd be really awkward having to drop my pants for a random dude who would have to stare intently at my va jay jay but with Gil he made me feel oddly comfortable. Gil, do you make all the ladies feel like that? He was super funny and very mellow. He even gave me a coupon for $10 off! How awesome is that?! Exactly a month later, I woke up one morning and said, "I want to pierce my nose today!" and where did I go? Diablo, of course! There was Gil and we chatted while he sterilized the jewelry. After piercing me, our conversation went like this:

    "Did that hurt?"
    "It felt so good. Can you pierce me again?"
    "Damn, girl you are a freak!"
    *Shrugs shoulders* "What can I say?"

    See, at Diablo I feel like I can be my goofy little self and they'll appreciate it. Or, at least act like they do.

    4) Monroe - Anyone whose been pierced by Paul can't say enough good things about him. He reminds me of a drumstick ice cream cone; hard shell on the outside, but very soft on the inside. Seen the Pixar movie, Up? Paul reminds me of that really mean looking Doberman that you're expecting to have some kind of Darth Vader-esqe voice to come out but to your surprise it's a teeny weeny little squeaky voice. That's Paul. Pretty much the sweetest guy ever. I love how he seems to really take his position at Diablo extremely seriously but at the same time can have fun and make customers feel good about what they want to have done. He was excellent at recommending jewelry and what size I should go with. When I went in, I waited for about twenty minutes while he was finishing up with another customer. Five minutes before he was supposed to pierce me a girl walks in saying she just wanted to buy a piece of jewelry. God forbid if I'm going to make someone wait on me if they just want to buy a little piece of jewelry. I had no problem letting Paul help her before me. After he was done with her he was so genuinely thankful that I let him help her first. So thankful in fact that he only charged me the price of the gem! Thanks, Paul! It's things like that that make me keep coming back. All of the piercers at Diablo Rojo are laid back, funny yet extremely professional at the same time. I absolutely love it. Diablo is definitely my #1 pick for piercings in Austin. They do a fabulous job and all the piercers are hella good at what they do.

    Diablo Rojo, I just told the entire Yelp world and God knows who else that I have my business pierced because I love you guys so much. If that's not real customer loyalty I don't know what is.

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  • 0

    walked in to get a first year wedding anniversary tattoo with my husband. a friend of ours recommended this place while we were visiting austin.

    both guys were super friendly and helpful. one got to work on my husbands and the other worked on mine at the same time. it wasn't one of those tattoo places where you feel like you aren't part of the cool crowd and every idea you have is lame. it was very welcoming.

    aside from the normal gooey annoyance of a new tattoo, mine is beautiful. i got the lyrics to the song i walked down the aisle to ('here comes the sun' by the beatles) around my wrist and my husband got a teal peace sign (that i had gotten right before our wedding) on his forearm. both look beautifully done.

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  • 0

    Today, I was feeling that I really needed some stab-stab buzz-buzz, so I called Diablo Rojo and talked to Leo. He was really nice on the phone and told me he could take me that day at 4. Score!

    He was so nice...gave me exactly what I wanted. Not too heavy handed...he kept checking in with me and I liked that. He was fun to talk to as well...and that's all part of the experience! He took I design I gave him and did his thing with it and did it righteous!

    I'm thrilled with my tattoo. I'm thrilled with Leo. And I would definitely go back to him to get the other side of my thigh done. I felt he really listened to me. And he has a great portfolio! If you get a chance to check him out on the Diablo site you'll see what I'm talking about.

    Great Experience!!

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  • 0

    So, I've had my ears (tragus, cartilage), neck, eyebrows, and lip pierced here.  I would *not* bother going anywhere else!!

    Diablo Rojo is INCREDABLY professional.  I have been pierced by Vincent (who's moved on), Pauly (who made me feel absolutely at ease and isa gentleman), and Jimmy? (he has red hair and sub dermal forearm implants, I may have misremembered his name, but he was FANTASTIC and helped me with complicated piercing questions/decisions).

    The jewelry selection is top notch.  I cannot express enough how impressed I am, consistently, by the friendliness and professionalism of the staff.  They are so knowledgeable it just really makes you feel comfortable with the fact they're about to deliberately shove large metal instruments of ouch into your skin.  I'm terrified of needles and they always manage to calm me down.

    I have never gotten an infection in any of my piercings, they advise me to better placements of piercings so it looks better than I even expected, and they are very quick with the piercings and minimize the pain.

    I would recommend the South Lamar location mostly because I have run into issues where the Guadalupe location is simply too crowded (especially when UT is in session).  Ah, the curses of being a well-run and popular business.

    In all honesty this is the only place I recommend my friends to when they want to get piercings;  I would not bothering getting pierced anywhere else and I can't wait for my next visit!!!

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  • 0

    Most of the reviews on here seem to be in regards to the piercing studio upstairs, which I can't comment on, having never been up there (I generally don't care for tattoo shops that offer piercing services).  But the guys downstairs were all a blast and looking through their 'folios, you could tell they were great artists.  A friend of mine and I stopped by while visiting Austin after checking out True Blue (didn't care for it much).  Doug did my tattoo.  He was quick, very reasonably-priced, but most importantly, extremely talented.  He has a special knack for traditional-styled tattoos, and pulled it off perfectly and effortlessly.  All that being said, I can't think of one reason not to give 5 stars.

    One more thing worth noting; one of the artists (whose name escapes me right now) had done a flash of a bass with wings, meant to be done as a chest-piece.  It was the most ridiculously-awesome tattoo, and if I'm ever back in Austin, I'll definitely be considering it!

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  • 0

    It was my third try at Diablo Rojo today. they have gorgeous jewelry there, a great selection of nice organic jewelry. The first two times I went they didn't have anything in my size that wasn't made out of metal or glass. The second time I went I got sort of snubbed and treated like I was a burden more than a customer. I am not sure why I went back a 3rd time, I guess i really needed jewelry. The dudes downstairs were super nice tossing hello's my way but the piercer upstairs was kind of a pretentious guy. Kind of unwilling to help, I had to literally drag a sale out of him, I needed help finding out what size my ears were gauged to because my earrings had fallen out a week ago. He reluctantly measured me after I asked him twice. I felt like he thought I was an idiot who didn't know anything about piercing based on the very feminine clothing I was wearing. I tipped him 5 bucks, in hopes that maybe next time he won't be such a judgemental douche-bag. Great jewelry selection, I will be back again. Hopefully he will change his tune.

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  • 0

    CAREFUL, CAREFUL, CAREFUL.  I got a severe infection from Diablo Rojo on Guadalupe.   They don't practice good hygiene.  I have been to many tattoo shops and am heavily tattooed.  This was by far the dirtiest place I have ever seen.  Against my better judgement, I got my ink anyway.  BIG MISTAKE- I spent more money at the hospital to get my infection treated than the tattoo was worth.  The guys are talented, but they are filthy.  They should be ashamed of themselves.  GUYS CLEAN UP THAT SHOP !! YOU ARE GOING TO KILL SOMEONE.

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  • 0

    stay away from this place!!!
    i got my ears pierced here and left with small rings in my ears.  after around 2 months of losing sleep because the holes were irritated and hurt (even with consistently bathing the piercings in the recommended salt water solution), i called to see what the deal was and if i could switch to an earring that was smaller.  they said to come in and get "barbells" and that should help since there was less surface area to rub on a pillow or get caught in my hair  i went in to get the barbells at the lamar store where i originally had my ears pierced, they did not have them, so i drove to the guadalupe store and waited for quite a while to purchase some there.  i did a couple more days of bathing my ears with the salt solution, pain did not go away, went in and i was told how to remove the rings and put the barbells in (the guy would not do it for me).  got home and after much pain and bleeding, got the rings out but, could not find the hole in the back of my earlobe to get the barbells, nor even the rings back in-this was now late at night and i could not do anything about it.  went in to the lamar shop first thing the next morning to have the barbells put in and my holes were closed up and the guy did not want to repierce my ears because they were so red, sore and painful.  i was sent back home to wait for two weeks and then come back in to be repierced.  waited, went back in, was told i'd have to wait to have the guy who pierced them in the first place repierce them and he was not there.  i won't continue with the story except to say that i went in today and asked for my money back since i do not want to deal with this place again.  the guy in there called the owner and i was told a refund would not be given for jewelry purchased and taken out of the store.  i only walked out of the place with the earrings because i was told i could not get my ears pierced again because they were so inflamed, AFTER i had paid for them.  here's the lowdown:
    i have paid for an ear piercing
    2 sets of earrings (the irony is they had me buy the ring earrings because they were out of barbells even though that was the better earring for my ear),
    gone back 5 times in addition to my original visit, all at a cost of around $200.00
    AND I HAVE NOTHING TO SHOW FOR IT except scar tissue in each lobe where i should have a piercing.
    i am angry at the time, energy and money i've wasted on this place.  it should be avoided.

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  • 0

    Since my review I have been contacted by the manager of Diablo Rojo. It was pretty positive- he offered to give me a discount for any services (if I choose to give that establishment a second chance), and  was also aware of/willing to deal with  the kind of problem that I had with one of its employees.

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    I'll also vouch for Jarrett.  He's very calm, patient and my nose piercing didn't hurt a bit.  I think that you should figure out what size, etc. you want before going in and it's not the piercer's job to tell you what you should get...but that's just me.

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    had my ears pierced and stretched (same visit), and thought they were all great.
    i would and have recommend the place to anyone... and if i had the extra cash, i'd love to go in and splurge on the awesome jewelry.

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    The only place in Austin I would go to get pierced.  Jimmy is such a sweety, and knows his stuff.  He stretched my ears a few years ago and it didn't hurt a bit.  I bought some really cute jewelry that I picked out from the extensive collection that surrounds the entire upper floor.  Great selection, great piercer, great shop!!

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    Diablo Rojo is the ONLY place to go in Austin for amazing stretched ear jewelry in all kinds of materials.  They carry beautiful stuff.  I have to take off one star because they are so often out of my size (2).  Other than that, this place rocks.  Check it out.

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